---
title: "Managing Bookings Conflicts"
description: "Managing bookings conflicts ensures that your calendars remain accurate and you never get double-booked when people schedule meetings through your links. The system automatically inspects your conn..."
last_updated: "2026-10-18T15:43:01.340922+00:00"
canonical_url: "https://docs.calendar0.app/guide/how-to-guides/managing-bookings-conflicts"
---

## Overview

Managing bookings conflicts ensures that your calendars remain accurate and you never get double-booked when people schedule meetings through your links. The system automatically inspects your connected calendars, prevents overlapping bookings, and provides tools to review, reschedule, or cancel appointments as your schedule changes.

---

## Reviewing Incoming Bookings

### Bookings Dashboard Tabs

The Bookings dashboard organizes your meetings into three tabs:

* **Upcoming:** Confirmed meetings that have not yet ended, listed in chronological order.
* **Past:** Confirmed meetings that have already ended, listed with the most recent first.
* **Cancelled:** Every meeting that has been cancelled.

### Viewing Booking Details
1. Navigate to the **Bookings** page from your dashboard.
2. Click the **More** button (`...`) next to any booking row.
3. Select **View** to open the details dialog, which displays the meeting time, guest name, attached link title, and any notes or custom questions provided during booking.

---

## Rescheduling and Canceling Meetings

### Canceling a Booking
1. Open the **Bookings** page and find the meeting under the **Upcoming** tab.
2. Click the **More** button (`...`) next to the booking row and select **Cancel**.
3. Optionally, type a cancellation reason in the text box (this will be emailed to the guest).
4. Click **Cancel booking** to confirm. 
   > [!NOTE]
   > Canceling a meeting automatically frees up the time slot on your calendar and sends an email notification to the guest.

### Rescheduling a Meeting
Guests can reschedule meetings using the manage link provided in their confirmation email. 
* If a guest chooses a new time, the system automatically checks your availability, reserves the new slot, creates the updated calendar event, and removes the old event.
* Rescheduling is restricted if the meeting time is too close to the current time or if the booking link has been switched off.

---

## Preventing Double Bookings Across Calendars

### Counts as Busy Settings
By default, every event on your connected calendars counts toward your busy time. If you have calendars that contain personal events or items that should not block scheduling links, you can adjust them:
1. Go to your **Availability** settings page.
2. Under the **Counts as busy** section, locate the calendar you want to modify.
3. Switch off the toggle next to any calendar whose events bookings are allowed to overlap.

> [!NOTE]
> Apple calendar accounts render as read-only for conflict settings because their free and busy data is managed at the account level. They are always checked together.

### Buffer Times
Scheduling links support buffer minutes before and after meetings. When a guest books a slot, the system automatically blocks out the meeting duration plus your configured buffer time to prevent back-to-back scheduling collisions.

---

## Troubleshooting Connection and Conflict Errors

If a calendar connection fails or a time slot appears unavailable unexpectedly, the system handles errors securely to protect your calendar data.

| Error Scenario | System Behavior | Next Steps |
| :--- | :--- | :--- |
| **Disconnected Calendar Token** | Treats the affected account as fully busy to prevent double bookings. | Go to your account settings and click **Reconnect** for the specific provider. |
| **Failed Conflict Pre-Check** | Relies on database-level strict unique constraints (`EXCLUDE` constraints) to block overlapping bookings. | Retry the action; if problems persist, check your calendar integrations. |
| **Unreadable Calendar Data** | Fails closed by treating the window as busy rather than allowing a risky double-booking. | Click **Retry** on the conflict calendar manager or reconnect the integration if authentication has expired. |

> [!WARNING]
> If an account's calendar list fails to load due to an expired or revoked authorization grant, guest views may show unexpected busy times until you reconnect the provider.

## Related

- [Public Scheduling Links](https://docs.calendar0.app/guide/core-features/public-scheduling-links)
- [Customizing Availability Away](https://docs.calendar0.app/guide/how-to-guides/customizing-availability-away)


## Sitemap

See the full [sitemap](https://docs.calendar0.app/llms.txt) for all pages in this wiki.